CoSupport AI

CoSupport AI is an AI platform for customer support teams. It trains on a company's own ticket history and answers customers across chat, email, and connected helpdesks, closing up to 90% of repetitive L1 requests with no human involved. The platform ships as two products. CoSupport AI Agent talks to customers directly and resolves requests end to end. CoSupport AI Assistant sits behind the counter for human agents, drafting replies, summarizing threads, and translating in 40+ languages on the cases that need a person. Version 2.0 added multi-step reasoning, a decision log attached to every reply that records the reasoning, the actions taken and the sources used, and an Agentic API that carries out multi-step work inside connected systems such as Shopify and Stripe. The architecture is patented in the US under US11823031B1. CoSupport AI is ISO 27001 certified and GDPR and CCPA compliant, and works with 300+ brands. Connecting the platform takes about 10 minutes and a full rollout about 3 days. Pricing runs $0.04 per AI response, $0.19 per resolved ticket, or a flat $99 per 1,000 monthly tickets, and every deployment carries a written commitment: 60% AI resolution by day 60, or a refund.